The team at Virgin Games have developed a competitive welcome bonus promotion for all their new players. By presenting the Virgin Games promo code onto the site in January 2019, a new player earns a generous bonus of 30 free spins on their registration. Certain bonus rules apply. Once registered with the site, there are other promotions that players can unlock.
Virgin Games Promo Codes 2019
|Virgin Games Section||Bonus & Offers (2019)||Virgin Games Promo Code|
|New Welcome Offer||30 free spins once £10 deposited and wagered||USE PROMO CODE|
|Deposit Promotion||30 free spins on Double Bubble||USE PROMO CODE|
|Live Casino||Wager £10 to qualify for welcome offer||USE PROMO CODE|
|Refer a Friend Promo||£20 per friend (15 max per account)||NO CODE NEEDED|
|Slots Specials||Top Jackpots: Rainbow Riches (up to £10,000)||NO CODE NEEDED|
|Slots Specials||Doubble Bubble (up to £200,000)||NO CODE NEEDED|
|Slots Specials||Cleopatra (up to £20,000)||NO CODE NEEDED|
|Chip and a chair||Daily poker tournament||NO CODE NEEDED|
|Super Links||£20,000 in bingo guarantees||NO CODE NEEDED|
|Expired Virgin Games Promo Code|
|New Player Promotion||20£ no deposit 21 free spins (expired)||RAINB…|
|Bonus on first deposit||100% bonus up to £50 (expired)||GET50|
|Mobile App Offer||10% cashback up to £15 (expired)||Download app here|
Welcome offer T&Cs:
New members only, opt in required. Min £10 deposit and wager. Spins on Double bubble only. 30 day expiry from opt in. Rules apply. 18+
Refer a Friend:
Deposit and wagering required. T&Cs apply.
Time restrictions, wagering and T&Cs apply.
Chip & a chair:
Wagering on poker required. T&Cs apply.
How to get the Virgin Games Promo Code 2019
Accessing the Virgin Games promo code bonus is easy. Members only need to follow the steps below:
- Follow the link above to the website to be redirected to the operator’s website
- Register your details and provide the Virgin Games promo code when prompted within the sign-up form
- Verify and confirm your registration
- Make your first deposit of at least £10
- Wager a bet at least £10
- Receive your free spins
- Start playing.
Remember that you must opt in for this when you place your first deposit. What’s more, meeting all the bonus rules is paramount for a succesful bonus unlock.
Virgin Games Welcome Bonus: 30 Free Spins on Double Bubble
If a new member meets the criteria and uses the Virgin Games promo code, Virgin Games will provide them with a generous bonus of 30 free spins on Double Bubble.
There are turnover conditions for accessing the funds. More details on the Virgin Games promo code are provided in the Terms and Conditions section below, which we recommend reading carefully.
Virgin Games Promo Code Welcome Bonus Terms and Conditions
The terms and conditions of the Virgin Games promo code offer are not onerous, or difficult to understand. Some of the most important ones include:
- Offer is available to new members only
- You must opt in to the bonus when making your first deposit
- There is a minimum initial deposit of £10 needed to qualify for the offer
- You have 30 days to use the free spins before the bonus expires
- In order to withdraw any winnings from the use of the bonus, you must wager the bonus amount of £10
- Usually, the bonus amount cannot be withdrawn as cash, although winnings earnt from the bonus are available once the turnover requirements have been met.
It is very important to remember that if players don’t opt in for the Virgin Games promo code offer when placing the first deposit, they won’t be able to do so retrospectively. Any deposit balance can be withdrawn at any time during the welcome offer. The free spins are usually credited to players instantly, but sometimes the system may take longer. Therefore, it’s best to allow up to 72 hours in some cases.
There’s a lot to like about the Virgin Games promo code offer, but there are some thorns in it as well.
Virgin Games has established itself as a brand back in 2004 when they first launched in the UK and quickly after, they became one of the biggest online operators. In 2013, Gamesys acquired Virgin Games and started using their own software on the site (such as Secrets of the Phoenix, Cleopatra II, King of Slots, Da Vinci Diamonds and Zeus III) alongside games developed by NetEnt, Blueprint Gaming, Barcrest, WMS Gaming and IGT. For players, this means that with the Virgin Games promo code, they have access to amazingly well-developed games. A big thing that makes this operator stand out is that they focus solely on their UK players and haven’t expanded yet like their other fellow competitors.
Home to over 50 video slots signed by the world’s best developers, Virgin Games brings a lot to the table.
They have an excellent array of games that range from casino, slots, poker and bingo. A nice selection of classic slots such as Cleopatra and Zeus III will wait for you along with a great portfolio of exclusive slots like the Queen of Winter Wins. On top of this, with the promo code you will have access to numerous table games, card games and live dealer games.
The great thing is that you can enjoy these from wherever you are with the Virgin Games mobile app. Easy and simple to navigate through, the app really takes playing casino games to the next level.
Whatever your preferences, it’s hard to think that you won’t find it here as soon as you sign up with the Virgin Games promo code.
|It is a highly generous offer||You can only use the free spins on one game|
|You have 30 days to meet the turnover requirements|
|Turnover requirements seem reasonable, and achievable in the timeframe allocated|
Apart from the Virgin Games promo code offer, the site will occasionally run other promotions. The following details the additional offers from Virgin Games currently available.
Refer a Friend
The Refer a Friend offer is always a good one. All the member needs to do is invite a friend to the site either by email or social media and if they join, deposit £10 and make a bet the referrer gets a £50 bonus from Virgin Games.
Plus, the Refer a Friend scheme is a perfect way to let your friends know about the Virgin Games promo code and invite them to be members of the site as well so they can enjoy the operator’s offers.
Certain things to keep in mind:
- Referrers can get £50 for each referral that is successful
- Referees must complete certain steps and not be members of Virgin Games
- They have to make a minimum deposit of £10 and place a wager.
Referrers can get a total of £2,500 during one calendar year. This amount represents the total bonus money. Players cannot refer themselves. Please know that members who are referred won’t be able to make a deposit using Paysafecard. The reason for this is that the system needs a traceable payment option at first.
There is no time limit for your friends to meet the wagering requirement. This can be done with any games whenever they want. There’s a big pool of games they can choose from. Certain games contribute differently to the wagering criteria and the list below will provide you with an idea of how much a bet of £10 can count:
- Bingo games: 100%
- Poker: 20%
- Slots: 10%
- Instant, Casino and Live Casino games: 5%
- Virgin Games Roulette, 3D Roulette, Streets of Gold Roulette, Multiplayer Roulette, and High Stakes Roulette: 2.5%
- Blackjack, Baccarat, Ultimate Texas Hold’em, Video Poker, ‘Streets of Gold’ Roulette sidebet, all other games: 0%
There may be a few exceptions to the rule, so double check the operator’s website before redeeming this offer.
In order to invite a friend:
- You can send them a link to this bonus’ section on the operator’s website
- When they sign up with the operator they can add your username in the registration form
If you’ve never placed a deposit and you just registered with the Virgin Games promo code, you can’t enjoy this bonus yet. You must have to wager at least ones before. After that, you can refer up to fifteen friends but you can’t, obviously, refer yourself or people who are already members of the site.
It may take up some time for you to receive your reward, especially that it takes time for your friends to meet the wagering criteria. However, if you don’t get your bonus, this can be because of several reasons:
- Your friends are still yet to tick off the rollover requirement
- Your friends haven’t entered your details correctly when they’ve signed up
- Your friends broke the terms and conditions (maybe they have already a Virgin Games account and this sort of activity is automatically detected by the system).
Make sure that everything’s in order and contact the Virgin Games customer team if you think a friend you’ve invited hasn’t entered your details correctly when they registered. They can also register with the Virgin Games promo code.
As part of the Virgin group, Virgin Games has developed a loyalty program around their V*Points system. Playing games on the site earns loyalty points for the member, which can be redeemed for cash, flights on Virgin airlines or other prizes. Sign in with the Virgin Games promo code and start enjoying these perks as well by first playing lots of games.
Players will earn 1 V”Point for every £15 played on 90 Ball Bingo, every £40 played on slots and every £100 played on any other games. When they have a total of 20 V*Points, members can swap them for bonus money and play on other games.
- V*Points can be converted at a rate of $0.01 per 1 V*Point
- The minimum V*Points that can be converted into bonus money is 20 V*Points per one time
- Conversions cannot be reverted; they are final.
As Virgin Games is not associated with any physical gambling houses, all payments into your account must be made electronically. The site accepts only safe and secure payment methods, so players signing up with the Virgin Games promo code can rest assured that their funds are in good hands. Here are payment methods that you can register to your Virgin account:
- Maestro UK
- Visa Credit
- Visa Debit
- Visa Electron
- Moneybookers; and
Transaction limits and timeframes are quoted by Virgin Games, however, these are considered to be in line with industry averages. All payment options accepted by the online casino operator are safe and secure.
Bear in mind that if a payment option has already been registered on one Virgin Games account, you should contact the customer team so they can investigate the issue for you. In case you don’t remember entering those details, they will help you relocate the original account.
Paypal, Neteller and Moneybookers are payment options that can’t be transferred between different Virgin Games accounts. When you register with the Virgin Games promo code, you can opt for them though.
Deposits at Virgin Games
To place a deposit, there is a quick deposit feature available on the operator’s homepage. Another option is to log in to your account, go to Menu => Deposits and you will have reached the same page. In case you want to change your current payment methods with another one, the same category can be visited and checked under Add/Update Method.
For your first deposit at Virgin Games for the Virgin Games promo code offer, for example, you will be asked to register a payment method. For the first time, you can only choose from making a deposit with Maestro UK, MasterCard, PayPal, Visa Credit, Visa Debit or Visa Electron. You can then switch to a different payment method any time your balance is below £1. Please remember that Paysafecard, Moneybookers and Neteller become available starting with your second and subsequent deposits.
The minimum deposit required for Virgin Games is £10.
The maximum deposit limit depends on the payment option you have. For example:
- Visa and MasterCard: £20,000
- Moneybookers: £5,000
- Neteller: £1,000
- Paypal: £5,500
- Paysafecard: £750
When you become a member with the Virgin Games promo code, you have access to all sorts of benefits that help you be a responsible player. For instance, you can also set a deposit limit per day or week using the Virgin Games Deposit Limit feature. It’s important to know that:
- Daily limits: refresh every day at midnight each day; in case you have an initial £50 daily limit and wish to change it to a £100 on Monday at 5pm, you have to confirm the change after 00:01 on Wednesday
- Weekly limits: reset every Monday
- Monthly limits: run from the first day of each calendar month
To set a deposit limit, you have to log in to your account, select PLAY RESPONSIBLY and DEPOSIT LIMITS. There, you will be prompted with options on amounts and timeframes. By selecting a deposit limit doesn’t mean that you have to spend that particular amount of money.
The limit will run until you choose to remove it or upgrade it. Basically, this will restrict the amount of money you can put in your member’s account during a set period of time. To change your deposit limit, you can do so any time but be aware that this action won’t take place immediately. You will receive a confirmation with the time the new limit starts.
In the case you want to change the frequency but leave the same amount of money, this will take effect instantly. If you, on the other hand, choose to deposit more frequently, the change will take place only after the initial limit ends. So, if you want to go from a £300 monthly limit to £300 daily limit, you will have to wait for the current monthly limit of £300 end.
You can full control over the activity of your account once you sign up with the operator. Make sure you do so with the Virgin Games promo code to enjoy the benefits of the welcome offer to. This means that, you control the deposit limits on your account. So, you can increase the amount or the frequency, any time, although you will have to wait for the current limits to end. You can opt to decrease a limit and choose a smaller amount limit. This will take effect instantly.
Withdrawals at Virgin Games
When you request a withdrawal of your funds, you obviously want it to appear as soon as possible in your bank account or e-wallet. Virgin Games processes these requests fairly quickly, usually in less than 4 hours but do allow up to 24 hours in some cases. To request a withdrawal of your winnings from the Virgin Games promo code bonus, remember that you must tick off all the wagering criteria first.
The processing time for withdrawal depends on the type of payment options you chose:
- Visa Debit Card – 24 to 48 hours
- Visa and Mastercard Credit Cards – between 2 and 3 working days
- Bank – between 2 and 3 working days
- PayPal – almost immediately after your withdrawal request has been processed by the sportsbook
- Neteller – almost immediately after your withdrawal request has been processed by the sportsbook
- Moneybookers – almost immediately after your withdrawal request has been processed by the sportsbook
- Paysafecard – almost immediately after your withdrawal request has been processed by the sportsbook.
Weekend days and bank holidays are not considered working days. In order to check when your withdrawal is expected to reach your account follow these steps:
- Log in to your account
- Go to My Account => History => Transaction History
- Click View.
There is a maximum withdrawal limit of £10,000 per transaction. You can, however, request as many transactions as you want as there are no limitations on that. Please note that you can only withdraw funds using the same payment options you used for depositing.
All payout limits are of £25,000 per member per day. In case you win more, you should contact the Virgin Games customer team as they’ll be happy to help out. This maximum payout doesn’t include progressive jackpots.
When you become a member and register with the Virgin Games promo code, you can enjoy the perks of being in full control of your member’s account. This means not only making deposits and requesting withdrawals but knowing exactly when your requested funds will reach your bank account.
For example, in your member’s account, you will see the amount you asked for along with a timestamp reflecting the time the funds were requested. When it comes to a withdrawal made to a Visa debit card, you will see the time that your provider confirmed they will get the money.
Once you signed up with the Virgin Games promo code and started making deposits and playing, you can check the status of your withdrawals. To do so, you should log in to your account and select HISTORY. There, you will have a few options as follows:
- Pending – this means that your withdrawal has not been sent out by the Virgin Games system
- Pending False – this means that your request has been processed and sent to your payment method. Despite its rather ‘negative’ title, it doesn’t mean that the request has failed of being processed
- Processed – this means that even though your request has been acknowledged and sent out, it hasn’t reached your bank account (however, please note that this only applies to withdrawals made to Visa debit cards only)
- Success – this means that your provider has received the Virgin Games funds – for Visa debit cards; for bank withdrawals, this means that the money will take 3 to 5 days to arrive even though they’ve been processed into the banking system
- Cancelled – this means that you have cancelled the withdrawal (in this case, the money will return to your Virgin Games account)
- Failed – this means that your request has failed (in this case, the money will return to your Virgin Games account)
In addition to the multiple bingo, slots and virgin media games available the site offers all of their existing and newly registered members using the Virgin Games promo code electronic and live casino games including Roulette, Blackjack, Video poker, craps and Hi-Lo.
The operator has a good selection of games signed off by game providers such as Gamesys, which have lots of titles focuses on casino, poker, slots and various bingo alternatives. Players signing up with the Virgin Games promo code will definitely find something to play with here. More than 50 video slots developed by the likes of NetEnt, Blueprint Gaming, Barcrest, WMS Gaming and IGT.
Among their slots game selection, we mention the following famous titles Secrets of the Phoenix, Double Bubble, Rainbow Riches, Starburst, Guns N Roses, Paper Wins, Sapphire Sorceress, Winfall Wishes, Spartacus Gladiator of Rome, DaVinci Diamonds and many more. For example:
- Cats, Chasin Rainbows, Cirque du Soleil Kooza, Cleopatra, Cleopatra Plus, Crown of Egypt, Crystal Forest, Da Vinci Diamonds, Da Vinci Diamonds, Dual Play, Dazzle Me, Deal or No Deal, Deal or No Deal: What’s In Your Box, Diamond Bonanza
- Diamond Mine, Diamond Queen, Double Bubble, Double Bubble Jackpot, Dragon’s Luck, Drive: Multiplier Mayhem, Electric Tiger, Elements: The Awakening
- Elephant King, Elvis the King Lives, Family Guy, Fishin Frenzy, Forensic Fortune
- Fortune Temple, Fu Dao Le, Fun on the Seafront, Giant’s Gold, Golden Egypt, Golden Goddess, Golden Jungle, Goldify, Gonzo’s Quest, Grand Monarch
- Guardians of Fire and Ice, Harley Davidson: Freedom Tour, Heidi’s Bier Haus, Horoscope Heroes, Icy Wilds, In Bloom, Irish Riches: Megaways, Jack Hammer 2
- Jimi Hendrix, Jin’s Bouncing Wilds, Jungle Spirit: Call of the Wild, KISS, Kronos Unleashed, Lester Piggott’s Perfect Nine, Lobstermania 2
- Lock It Link Night Life, MONOPOLY Big Event, MONOPOLY City Spins, MONOPOLY Paradise Mansion, MONOPOLY Rising Riches, Magic Castle, Mayan Eclipse
- Michael Jackson: King of Pop, Montezuma, Motorhead, Neon Staxx, Nordic Heroes, Ocean Magic, Ooh Aah Dracula, Paper Wins, Paper Wins Jackpot, Pharaoh’s Fortune, Pyramid: Quest for Immortality
- Queen of Winter Wins, Raging Rhino, Rainbow Riches Fortune Favours, Rainbow Riches: Free Spins
- Rainbow Riches: Reels of Gold, Reel Attraction, Reel Rush, Reel Wild West, Sapphire Sorceress
- Secrets of the Phoenix, Sherlock Holmes: The Hunt for Blackwood, Shooting Stars Supernova
- Siberian Storm, Sky Dogs, Slots ‘O Gold, Snake Rattle & Roll, Spartacus: Call to Arms.
When you register with the Virgin Games promo code offer, you can quickly start playing casino game variations such as:
- Blackjack: Atlantic City Blackjack, Blackjack Match, Single Deck Blackjack, Single Deck Blackjack +3, Vegas Downtown Blackjack, Vegas Strip Blackjack, Virgin Games Blackjack
- Roulette: 3D Roulette Splendide, Multiplayer Roulette, Roulette: Streets of Gold, Virgin Games Roulette
- High stakes: High Stakes Blackjack, High Stakes Blackjack Maestro, High Stakes Roulette, High Stakes Roulette Splendide, High Stakes Single Deck Blackjack
- Table games: Baccarat, Caribbean Stud Poker Progressive, Hi-Lo, Keno, Pai Gow Poker, Ultimate Video Poker
Virgin Games have complemented the electronic casino games with a live casino offering which includes all the casino staples you’d expect, including:
- Live Poker
- Live Baccarat
- Live Blackjack
The array of games available on the site is quite comprehensive so that even once a new player has expired the Virgin Games promo code welcome bonus, there is still plenty to explore.
Poker at Virgin Games
With the Virgin Games promo code, you also get access to the online operator’s poker rooms. With their Wild Seat Poker Texas Hold’em game, you can enjoy amazing payouts of up to 10,000x your buy-in and attractive prizes. These Wild Seat Poker games have revolutionised the world of poker as the prize isn’t revealed to the winner until the game is completed.
There is also the chance of playing in their tournaments as No Limit Texas Hold’em games where there are four players per game. For this, they buy-ins start at £1. You can play straightaway as you won’t need to download any software.
Plus, the operator provides you with great and helpful live hosts who are always there to answer any questions. They will enter a few tournaments from time to time and in case they win, their winnings will be added to the freerolls pot.
Do you know you can play at Virgin Games Casino also in other countries? For example, you can play on Virgin Games in the USA.
Virgin Games Mobile App: What are the available features and how to download?
Virgin Games have made an interesting choice to not deliver a mobile app to the market. Their mobile option can be run on both iOS and Android operating devices without any need for installing or downloading. Instead, they have designed a mobile-friendly web experience. The experience on the mobile devices is complementary to the desktop version, with many of the features duplicate, however, scaled for use on a hand-held device. The user interface is easy to navigate after you enter your Virgin Games mobile login.
With the app, members can enjoy the perks of the Virgin Games promo code offer plus original Atlantic City slots games and casino games, partake in a $10,000 community jackpot win by placing any bets on any games they wish. Plus, the online casino operator offers members the opportunity to play in demo mode any game before playing for real. Among other mobile app perks include the exclusive jackpots, mobile-specific promotions and wins, a 24/7 customer service support and round the clock access to safe and secure deposits from you member’s account.
The app is compatible with the following devices:
- Samsung phones: Galaxy S6, S7, S8, S9, Note, Tab, Edge, A7, A, S
- Apple models: iPhone 5, 5S, 5C, Plus, iPad, Air, Mini, Pro, 2, 3, 4
- HTC Nexus Series, One mini, max, A9, A9s, S9, 10
- Sony Xperia M5, Z5, ZR, E5, V, L, SP, ZL, XZ, X, Xa, Tablet Z4, Z3, Compact, Plus
- LG G5, G6, Q6, V30, Flex 2, V10, Class, 5X, Mini
- Huawei Mate 10 Pro, P10, P9, lite, plus, Mate S, Y6
- Microsoft (Lumia) 550, 650, 950, XL, LTE, Dual SIM, Asha-Series
- BlackBerry Motion, Key, Passport, Classic, Leap, DTEK60, DTEK50, Priv
- Tablets Sony Xperia Tablet, Z Series, Lenovo Thinkpad & Yoga Tablet, Nexus Series, Motorola Xoom 2, Acer Iconia Series
- Motorola Zoom, Atrix, Defy, Acer Liquid Series, Asus ZenFone, OnePlus, Two, Fairphone.
Please note that there are other devices that the app is compatible with. You can also sign up with the Virgin Games promo code via mobile.
While this seems an efficient choice, the site has experienced some issues with older versions of iOS, and really needs your device to have the latest updated software if you are going to have a trouble-free experience.
How to get in touch with the customer care support team at Virgin Games?
If you have had any trouble accessing the Virgin Games promo code bonus, or any of the other games or promotions available on the site, there are a number of customer service access points. Need a Hand takes you through to a comprehensive and well-ordered FAQ section where you can easily search as long as you are able to categorise your issue.
In their HELP section, you will see that they have their Q&As very neatly organised in different categories to make it easier for you to find an answer to your query as follows:
- Bonuses & Promotions with subcategories such as Welcome Offer (including questions about the Virgin Games promo code), Refer a Friend, Chat Promotions, Credit Timescales / Delays, Rules
- Technical with subcategories such as Chat Issues, Game Issues, Promotion Issues, Mobile / Tablet
- Banking with the following subcategories Deposits, Withdrawals, Account Verification, Account Closure / Reactivation and Registration / Login
- Games with focus on Free Games, Bingo, Slots, Casino and Poker sections
- Responsible Gaming with a focus on subcategories concerning Self-Exclusion, Deposit Limits, Staying in Control, Cool Offs and ODR.
In addition, the site allows for live chat (out of the website) or telephone support. The number to dial if you have an issue is 0800 083 1833 (toll free). The live chat service is available from Monday to Sunday, 24 hours a day.
To request a live chat conversation with one of the Virgin Games agents you have to first provide them with a few details such as subject, first name, last name and email address.
If your question is less pressing, there is also a link to send an email to Virgin Games accessible via the sportsbook’s website: firstname.lastname@example.org. This option is also available 24/7. The quickest way to get in touch with the team is the live chat support. There is also a possibility of staying in contact with the operator via Facebook, Twitter and Google Plus.
The operator does have dedicated FAQ section covering questions frequently asked by players. We have, however, selected here some that are related to the Virgin Games promo code to help out know the most important things to unlock it.
Is there a welcome promo code currently available?
Yes. The operator currently offers a generous welcome bonus when registering with the Virgin Games promo code and meeting the terms and conditions. See full details above.
Who can claim this bonus code offer?
Only new players who sign up with the Virgin Games promo code and are over 18 years old can claim the offer. Several other bonus rules come into play and must be met to fully unlock the bonus. Check the first section of our article for more information. For the complete list of bonus rules, we recommend checking the online casino’s website.
Is there a mobile bonus currently on offer at Virgin Games?
The welcome bonus is available when creating a Virgin Games account via mobile as well. While there are no mobile-specific bonuses up for grabs at the moment, keep an eye on this page for further updates and details. Usually, all the promotions listed on the website are up for grabs via mobile as well.
Can I claim the welcome bonus in addition to other existing offers?
The welcome promotion cannot be used with other existing offers. To claim other Virgin Games promos, the wagering criteria and bets for this bonus must be settled first.
I can’t seem to obtain the bonus, what should I do?
For any problems regarding the Virgin Games bonus unlock, please do contact the Virgin Games customer team via one of the above-mentioned methods. If you have ticked off the terms and conditions for the welcome bonus and still have problems redeeming it, contact the team as soon as possible. They will be able to help you out 24/7.